PRIVACY POLICY Last Updated: June 2026 Welcome to Thok Ki Dukaan. At Thok Ki Dukaan, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and safeguard your information when you access our website, mobile application, or any services offered through our platform. 1. Information We Collect We may collect and process the following information: • Full Name • Mobile Number • Email Address • Billing and Delivery Address • Order and Transaction Details • Payment Information (processed through secure payment partners) • Device, Browser, and Usage Information • Location Information (where permitted by the user) 2. How We Use Your Information The information collected may be used for the following purposes: • Processing and fulfilling orders • Managing customer accounts • Providing customer support and service assistance • Processing payments and transactions • Improving platform performance and user experience • Sending order updates, notifications, and service-related communications • Informing users about offers, promotions, and new services • Detecting and preventing fraud, abuse, or unauthorized activities 3. Marketplace Services Thok Ki Dukaan operates as a digital marketplace connecting buyers and sellers. To facilitate order fulfillment and customer service, limited customer information may be shared with registered vendors strictly on a need-to-know basis. 4. Data Security We implement reasonable administrative, technical, and physical security measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure. 5. Communications By registering, placing an order, or using our services, you consent to receive: • Order confirmations and delivery updates • Customer support communications • Important account and service notifications • Promotional and marketing communications Users may opt out of promotional communications at any time. 6. Pricing and Product Information Product prices, specifications, availability, and promotional offers may change without prior notice. While we make every effort to ensure accuracy, inadvertent errors may occasionally occur. 7. Orders and Deliveries • All orders are subject to product availability and seller acceptance. • Delivery timelines may vary based on location, vendor availability, and operational conditions. • Thok Ki Dukaan reserves the right to cancel, modify, or reschedule orders in exceptional circumstances. 8. Third-Party Services Our platform may utilize third-party service providers, including payment gateways, logistics partners, analytics providers, and technology vendors. These services operate under their respective privacy policies and terms of use. 9. Cookies and Tracking Technologies We may use cookies, analytics tools, and similar technologies to enhance user experience, monitor platform performance, analyze traffic patterns, and improve our services. 10. Changes to This Privacy Policy Thok Ki Dukaan reserves the right to update, amend, or modify this Privacy Policy at any time. Any changes will become effective immediately upon publication on the website or mobile application. 11. Contact Information For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our customer support team through the official communication channels provided on our platform. By using Thok Ki Dukaan, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. Thok Ki Dukaan "Connecting Businesses, Creating Opportunities."