TERMS & CONDITIONS Effective Date: June 2026 Welcome to Thok Ki Dukaan. By accessing, browsing, registering, or using our website, mobile application, and services, you agree to comply with and be bound by these Terms & Conditions. 1. About Thok Ki Dukaan Thok Ki Dukaan is a digital marketplace that connects buyers and sellers across India. The platform enables vendors to showcase products and customers to purchase products through a secure online environment. 2. User Eligibility • Users must be at least 18 years of age. • By using the platform, you confirm that you are legally capable of entering into a binding agreement under applicable laws. • Businesses, firms, companies, and other legal entities may use the platform through authorized representatives. 3. Account Registration • Users are responsible for maintaining the confidentiality of their account credentials. • All information provided during registration must be accurate and up to date. • Thok Ki Dukaan reserves the right to suspend or terminate accounts containing false or misleading information. 4. Marketplace Operations • Thok Ki Dukaan acts as a technology platform connecting buyers and sellers. • Product listings, descriptions, prices, and availability are primarily provided by registered vendors. • We reserve the right to remove, modify, or restrict any listing that violates platform policies. 5. Pricing and Payments • All prices displayed on the platform are inclusive or exclusive of taxes as specified. • Prices and promotional offers may change without prior notice. • Payments must be made through approved payment methods available on the platform. • Orders will be processed only after successful payment confirmation, unless Cash on Delivery is available. 6. Orders and Deliveries • Orders are subject to product availability and vendor acceptance. • Delivery timelines are estimates and may vary depending on location and logistics conditions. • Customers must provide complete and accurate delivery information. • Thok Ki Dukaan shall not be responsible for delays caused by incorrect information provided by the customer. 7. Cancellation, Returns, and Refunds • Cancellation requests shall be governed by the applicable cancellation policy. • Return and refund eligibility may vary by product category and seller policy. • Approved refunds will be processed through the original payment method within the applicable processing period. 8. User Conduct Users agree not to: • Violate any applicable law or regulation. • Post false, misleading, defamatory, or fraudulent information. • Interfere with platform security or functionality. • Upload malicious software, viruses, or harmful content. • Infringe the intellectual property rights of others. 9. Intellectual Property All content available on the platform, including logos, trademarks, graphics, software, text, and designs, is the property of Thok Ki Dukaan or its licensors and is protected under applicable intellectual property laws. 10. Limitation of Liability To the fullest extent permitted by law, Thok Ki Dukaan shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of the platform, products, or services. 11. Privacy User information is collected, stored, and processed in accordance with our Privacy Policy. 12. Modification of Terms Thok Ki Dukaan reserves the right to modify these Terms & Conditions at any time. Updated terms shall become effective immediately upon publication on the platform. 13. Governing Law These Terms & Conditions shall be governed by the laws of India. Any dispute arising from the use of the platform shall be subject to the jurisdiction of the competent courts having jurisdiction over the registered office of Thok Ki Dukaan. 14. Contact Us 9897258658 For any questions, complaints, or support requests, users may contact us through the official contact details provided on the platform. By using Thok Ki Dukaan, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Thok Ki Dukaan "Connecting Businesses, Creating Opportunities."